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Fix QuickBooks Company File is Missing or Not Found Error

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Fix QuickBooks Company File is Missing or Not Found Error

Your inability to find your QuickBooks company file can be troublesome because it can prevent you from completing your accounting tasks. If you find that this error occurs frequently, then you should call the QuickBooks customer support number because there may be a problem with your software. One of the most common reasons why you may face this issue is because your company file was moved or renamed. This blog will highlight some solutions you can use to fix the QuickBooks file issue so that you can carry on with your work.

The first and most important step is to check if you can locate the file on your computer. You will need to go to your server computer and perform a wildcard search for the company file using the search bar. You can type the following in the search bar to locate the file:

  • *.qbw (Working Files)
  • *.qbb (Back-Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

It is essential that you include the Asterisk (*) before the file extension type so that the search works correctly. Once you are able to find the file, note down the file’s location and proceed to the solutions mentioned below.

Steps to fix QuickBooks Company File Not Found

The exact steps to locate and open your company file depends on the type of QuickBooks file you are using. You can refer to the solutions and steps given below to resolve the issue based you the type of file:

Solution 1: Opening a company file in QuickBooks(.qbw)
Step 1: Open QuickBooks and go to the File Menu.
Step 2: Click the menu and select ‘Open or Restore Company.’
Step 3: Select the Open a Company File option and then press Next.
Step 4: Search for the company file you want and then select ‘Open.’
Step 5: Keep in mind that the steps mentioned above can also be used to open an accountant’s copy (.qba) of the file in QuickBooks.

Solution 2: Restoring a Backup (.qbb)
Step 1: Open QuickBooks, log in and go to the File Menu.
Step 2: Click the menu and select ‘Open or Restore Company.’
Step 3: Select the ‘Local backup’ option and continue.
Step 4: Choose the company file you need to open and then select ‘Next.’
Step 5: Select a convenient location where you want to save the company file so that you can locate it easily, then press ‘Save.’

Solution 3: Restore an Accountant’s Copy Transfer file (.qbx)
Step 1: Open QuickBooks, log in and go to the File Menu.
Step 2: Click the menu and select ‘Open or Restore Company.’
Step 3: Click’ Convert and Accountant’s Copy Transfer File.’
Step 4: Press’ Next’ and select the transfer file (.qbx).
Step 5: Select ‘Open’ and choose a convenient location where to save the Accountant’s Copy File, then press ‘save.’

If you have any trouble finding the file, or if you have any doubts about the solutions mentioned above, you can call the QuickBooks helpline number and ask for help. Qualified software technicians and QuickBooks experts are available 24 hours a day to help you resolve any error related to your accounting software.